Terms and Conditions

Last Updated: January 2025

Welcome to Philippines Coffee & Cafés. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our platform.

1. Acceptance of Terms

By accessing philippinescoffee.digital (the "Website"), downloading our coffee guides, booking tours, posting reviews, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by:

• These Terms and Conditions
• Our Privacy Policy
• Any additional terms presented at the time of service use
• Applicable laws of the Republic of the Philippines

2. Nature of Services

2.1 Information Platform

Philippines Coffee & Cafés is an informational and discovery platform providing:

• Coffee region guides and origin information
• Specialty café directories and recommendations
• Coffee culture education and brewing methods
• Farm tour information and booking facilitation
• User reviews and ratings of cafés and roasteries
• Coffee-related events and workshops listings

2.2 We Are NOT:

• A coffee shop or roastery operator
• A tour operator (we facilitate bookings with third parties)
• A coffee quality certification authority
• A business consultant for café operations
• Responsible for the quality of cafés or products listed

3. User Accounts and Registration

3.1 Account Creation

Some features may require registration. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

3.2 Age Requirement

You must be at least 18 years old to use our services. By using our platform, you represent that you meet this requirement.

4. Intellectual Property Rights

4.1 Our Content

All content on our website, including but not limited to:

• Coffee guides, articles, and educational content
• Café profiles, descriptions, and curated lists
• Photos, graphics, logos, and design elements
• Videos, brewing tutorials, and multimedia content
• Software, code, and website design

...is owned by Philippines Coffee & Cafés or licensed to us and protected by Philippines and international copyright laws.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to:

• Access and view content for personal, non-commercial use
• Download coffee guides and resources for personal reference
• Share links to cafés and content on social media with attribution

4.3 Prohibited Uses

You may NOT:

• Copy, reproduce, or republish our content without permission
• Create derivative works or modify our materials
• Use our content for commercial purposes without licensing
• Scrape café data for competing directories
• Remove copyright notices or attribution

5. User-Generated Content

5.1 Café Reviews and Ratings

When posting café reviews, you agree to:

• Provide honest, accurate reviews based on actual experiences
• Not post fake, misleading, or defamatory reviews
• Respect café owners and staff in your language
• Not use reviews for extortion or personal gain
• Disclose any relationship with the café (employment, ownership, etc.)

5.2 Content License

By posting reviews, photos, or other content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute your content in connection with our services.

5.3 Content Moderation

We reserve the right to remove any content that:

• Violates these Terms and Conditions
• Contains false or misleading information
• Is offensive, discriminatory, or harassing
• Violates intellectual property rights
• Contains spam or promotional content

6. Coffee Farm Tours and Bookings

6.1 Third-Party Services

Coffee farm tours are operated by third-party tour providers. When you book a tour:

• You enter into a direct contract with the tour operator
• Their terms, conditions, and cancellation policies apply
• We are not responsible for tour quality, safety, or outcomes
• Payment is processed directly with the tour operator

6.2 Tour Information Accuracy

While we strive for accuracy, we do not guarantee that:

• Tour descriptions are current or complete
• Pricing information is up-to-date
• Tours are available on specific dates
• Coffee farms are accessible or operational

Always verify: Tour details, pricing, and availability directly with tour operators before booking.

7. Café Listings and Recommendations

7.1 No Endorsement

Inclusion of a café on our platform does not constitute endorsement. We provide information based on:

• User reviews and ratings
• Our editorial research
• Partner café submissions
• Public information

7.2 Accuracy Disclaimer

We make no warranties that:

• Café information (hours, menu, prices) is current
• Cafés are still operating
• Coffee quality meets your expectations
• Brewing methods are accurately described

8. Disclaimers and Limitations of Liability

8.1 Information Accuracy

No Warranty of Accuracy: Coffee information, café data, and brewing guides are provided "as is" without warranties. Always verify critical information before making decisions.

8.2 Not Professional Advice

Information about coffee farming, roasting, and café operations is general guidance only. We are NOT:

• Coffee quality certifiers or cuppers
• Business consultants for café operations
• Health or dietary advisors
• Agricultural or farming experts

8.3 Health and Dietary Information

Any information about coffee's health effects, caffeine content, or dietary considerations is for general informational purposes only. Consult healthcare professionals for medical advice.

8.4 No Guarantee of Outcomes

We make no promises that using our platform will result in:

• Finding the perfect café or coffee
• Successful coffee farm tours
• Improved coffee knowledge or brewing skills
• Business success for café owners using our platform

8.5 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our services are provided "AS IS" without warranties of any kind
• We are not liable for any damages arising from use of our platform
• This includes direct, indirect, incidental, or consequential damages
• We are not responsible for poor café experiences or tour issues
• Our total liability shall not exceed the amount you paid us (if any)

9. Prohibited Activities

You agree NOT to:

• Post Fake Reviews: Submit false or misleading café reviews
• Scrape Data: Use automated tools to extract café information
• Impersonate: Pretend to be a café owner, barista, or other user
• Spam: Post promotional content or advertisements
• Harass: Engage in harassment of café owners or other users
• Unauthorized Access: Attempt to breach security or access restricted areas
• Commercial Use: Use café data for competing commercial purposes

10. Affiliate Disclosures

10.1 Affiliate Relationships

We may earn commissions when you:

• Book coffee farm tours through our referral links
• Purchase coffee beans or equipment from recommended sellers
• Sign up for coffee subscription services we recommend
• Attend workshops or events through our links

These commissions help support our platform at no additional cost to you. We only recommend products and services we genuinely believe benefit coffee lovers.

10.2 Paid Partnerships

Some cafés may pay for featured placement or sponsored content. These partnerships are clearly labeled with "Sponsored," "Featured," or "Partner" badges.

11. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points:

• We collect personal information as described in our Privacy Policy
• We comply with the Philippines Data Privacy Act of 2012
• You have rights to access, correct, and delete your data
• Café reviews you post may be publicly visible

12. Termination

12.1 Termination by Us

We reserve the right to suspend or terminate your access to our services:

• For violation of these Terms and Conditions
• For posting fake or malicious reviews
• For fraudulent, abusive, or illegal behavior
• If required by law or legal process
• At our sole discretion for any reason

12.2 Effect of Termination

Upon termination:

• Your license to use our services immediately ends
• Your reviews may remain visible (attributed to "Former User")
• Sections of these terms that should survive remain in effect

13. Indemnification

You agree to indemnify and hold harmless Philippines Coffee & Cafés, its owners, employees, and partners from any claims, damages, or expenses arising from:

• Your violation of these Terms and Conditions
• Reviews or content you post on our platform
• Your use of café or tour information
• Your violation of any law or third-party rights

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of the Republic of the Philippines, without regard to conflict of law principles.

14.2 Dispute Resolution

In the event of any dispute:

1. Informal Resolution: Contact us first to attempt good-faith resolution
2. Mediation: If informal resolution fails, both parties agree to attempt mediation
3. Arbitration: Disputes not resolved through mediation shall be settled by binding arbitration in Metro Manila
4. Jurisdiction: For matters not subject to arbitration, courts of Metro Manila have exclusive jurisdiction

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes become effective upon posting to our website. Significant changes will be communicated via:

• Email notification to registered users
• Prominent notice on our homepage
• Updated "Last Modified" date at the top of this page

Continued use of our services after changes constitutes acceptance of the new terms.

16. Contact Information

For questions about these Terms and Conditions, contact us at:

Philippines Coffee & Cafés
Email: legal@philippinescoffee.digital
Support: hello@philippinescoffee.digital
Response Time: Within 5 business days

17. Special Provisions

17.1 Café Owner Responsibilities

If you are a café owner listing your business:

• You represent that you have authority to list the café
• You agree to keep information (hours, menu, prices) updated
• You will respond professionally to customer reviews
• You will not manipulate ratings or post fake reviews

17.2 Review Guidelines

Reviews must be:

• Based on actual visits to the café
• Honest and factual
• Respectful in tone and language
• Free from conflicts of interest (disclose relationships)
• Focused on coffee quality, service, and atmosphere

17.3 Coffee Quality Disclaimers

Coffee quality varies based on many factors:

• Bean freshness and roast date
• Barista skill and equipment maintenance
• Water quality and brewing parameters
• Personal taste preferences

We cannot guarantee consistency or quality at listed cafés.

Last Updated: January 2025 | Version 1.0

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